i cannot get anything to come up. It is always said cannot display this page. First time it is happened to me. I tried to connect several times but did not happen . i waited to contact you my server before i lodged a complaint. are you down to maintance . i checked your newsletters before emailing.

Herbally, Alexa

I’m wondering if you can make any suggestions—After opening one to three web pages I find I must use the refresh button. Then, the same thing after a few pages. It certainly takes the fun out of web browsing. Any suggestions would be appreciated.

My computer is a gateway 1300 with a Pentium 4 -thirteen hundred ghz processor, one year old.

Thank you,

D. W.

I hope availability to internet improves as I am about to look for new provider. How many times you have to try, -try again, & try again! Then without any warning you just stop. Pls tell me how many hours per week I use your service.

Yeah, I have a problem, I had to get up at 4:50 this morning in order to get on the internet so I can download msn 6, (as advised by your service rep [omitted]) because I couldnt get on the internet, as usual, yesterday evening about 8:25 pm. Its nothing unusual you understand, happens all the time, it may work ok for a few days, I can get e-mail, the internet, no problem, then it goes to hell in a hand basket and E-mail cant “find the server” and my web page “cannot be shown at this time”.

I have sent you guys e-mails and talked many times to [omitted] and even [omitted] about this problem, always in the evening, and both of them say there is nothing wrong with my equipment or their equipment, but there is something wrong somewhere, [Your company] tells me that they have plenty of modoms or whatever eqiupment they need to handle the traffic on [your domain] but I dont believe it anymore, other wise why is it that the it always starts having this trouble in the evening as soon as the kids get out of school?.

So I have to get up an hour early so I can use my PC to do what you advise in this newsletter, download norton after I download msn 6. But thats ok, wait until you get my bill this month, Im doing what I promised to do when I signed up with [you] for computer service, im paying the bill, [you are] not holding up [your] side of the contract by provideing me with the service I was promised. Therefore I am pro-rating the bill, and maby if I tell my attorney to start a breech of contract suit, I will get somebodys attention long enough to see what is wrong.

YOU THINK!

M. B.